Personal information we collect

The Service has three kinds of accounts: teacher accounts, parent or guardian accounts, and student accounts. Student accounts are created by a teacher, and a parent or guardian links to a student with the student's pairing code.

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

• Contact data, such as the first and last name and email address of a parent, guardian, or teacher. We do not ask students for an email address, phone number, or home address.
• Profile data, such as the username and password you set to establish an account (passwords are stored only as salted hashes), a student's name and grade level, a student's pairing code, and your role (student, parent, or teacher).
• Relationship data, such as the link between a parent or guardian and a student, and a student's enrollment in a teacher's class.
• Learning activity and input data, such as a student's answers to practice sets, assignments and practice tests, the scores earned, the questions seen, and the date and time of the work.
• Classroom records entered by teachers, such as class rosters, assignments, gradebook scores and notes, attendance, announcements, weekly growth codes and comments, and MTSS support flags.
• User-generated content, such as custom questions, passages, assignments, comments, and other content that a teacher or parent creates in the Service, with associated metadata (for example, who created it and when).
• Communications data based on our exchanges with you, including when you contact us by email at support@kolinskifamily.org.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

We do not intentionally collect payment card or financial account information, government-issued identification numbers, precise geolocation, dates of birth, or home addresses, and we ask that you not submit them to the Service.

Third-party sources

We may combine personal information we receive from you with personal information from the following sources:

• Teachers and parents. A teacher who creates a student account or a parent who links to one provides us with information about that student, such as the student's name, grade level, and class enrollment.
• Service providers that provide services on our behalf or help us operate the Service.
• Business transaction partners. We may receive personal information in connection with an actual or prospective business transaction, such as a transfer of the Service to a successor.

Automatic data collection

We and our service providers may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, such as:

• Device data, such as your device's operating system type and version, browser type, screen resolution, device type (for example phone or tablet), IP address, and language settings.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages, and access times.
• Login activity data, such as when and how often a student or other user signs in, and a hashed identifier of each verified device used for parent and teacher sign-in. Parents and teachers can see a student's last-active time and weekly session count.
• Communication delivery data, such as whether a verification or reminder email was delivered to the address on file.

Data about others

Teachers and parents may enter information about students. Please do not provide information about a person to the Service unless you are authorized to do so, for example because you are that student's teacher, parent, or guardian.

Tracking and other technologies

Cookies and other technologies. We use only the cookies and similar technologies needed to operate the Service: a session cookie that keeps you signed in, and a cookie that recognizes a device you have verified so that parent and teacher accounts are not asked for a code at every sign-in. We do not use advertising cookies, tracking pixels, or third-party analytics or cross-site tracking technologies. You can block or delete cookies in your browser settings, but the Service will not work properly without the session cookie.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

• Service delivery and operations. We use personal information to provide the Service; authenticate users and enable security features; establish and maintain your account; deliver practice, assignments, and tests and score the work; calculate grades, projected grades, weekly growth indicators, and strengths and areas for growth; show progress reports to students, parents, and teachers; communicate with you about the Service, including verification codes, security alerts, assignment reminders, and support messages; and respond to your requests, questions, and feedback.
• Service personalization. We use personal information to remember your selections and settings, show a student the next set in a topic, and show grade-appropriate content based on the student's grade level.
• Service improvement. We use personal information to understand how the Service is used, fix problems, and improve the question bank and features.
• Compliance and protection. We may use personal information to comply with applicable laws, lawful requests, and legal process; protect our, your, or others' rights, privacy, safety, or property; audit our internal processes for compliance; enforce the terms that govern the Service; and prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, or illegal activity, including cyberattacks and identity theft.
• Aggregated, de-identified data. We may create aggregated or de-identified data from personal information by removing information that makes the data identifiable to you, and we will not attempt to re-identify it. We may use it to analyze and improve the Service.
• Further uses. In some cases we may use personal information for further uses, in which case we will ask for your consent if the further use is not compatible with the purpose for which the information was collected.

We do not use personal information for marketing or advertising, do not use it to train generative AI models, and do not sell or rent it to anyone.

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it and whether we can achieve those purposes through other means, and the applicable legal requirements.

When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing. A parent, guardian, or teacher can ask us to delete a student account and its records at any time by emailing support@kolinskifamily.org. Backups may persist for a short period before they are overwritten.

How we share your personal information

We may share your personal information with the following parties (or as otherwise described in this Privacy Policy, in other applicable notices, or at the time of collection).

• Students, parents, and teachers within the Service. A student can see their own work, grades, comments, growth information, and support flags. A parent or guardian can see the progress, grades, comments, attendance, and support flags of the students they are linked to. A teacher can see the work and records of the students in the classes they teach. Content written by a teacher or parent is private to its author unless the author chooses to share it with the core question bank. We do not publicly display student names or work.
• Service providers. Third parties that provide services on our behalf or help us operate the Service, such as hosting and delivery (Vercel), database storage (Neon), and email delivery (Resend). They may process personal information only to provide those services to us.
• Third parties designated by you. We may share your personal information with third parties where you have instructed us or provided your consent to do so.
• Professional advisors, such as lawyers, auditors, and insurers, in the course of the professional services that they render to us.
• Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
• Business transferees. We may disclose personal information in the context of actual or prospective business transactions, such as the sale, transfer, or merger of all or part of the Service, and to an acquirer, successor, or assignee as part of any such transaction or in the event of an insolvency, bankruptcy, or receivership.

Your choices

In this section, we describe the rights and choices available to all users. Users who are located in certain U.S. states can find additional information about their rights below.

• Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account. To correct or obtain a copy of other information, including a student's records, email support@kolinskifamily.org.
• Opt out of communications. We send only service-related emails, such as verification codes, security alerts, and assignment reminders; we do not send marketing emails. To stop reminder emails, email support@kolinskifamily.org. You may continue to receive security and account emails.
• Cookies and other technologies. You can control cookies in your browser settings, as described in the Tracking and other technologies section above.
• Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We do not track you across other sites, and we currently do not respond to "Do Not Track" signals. We honor Global Privacy Control signals, as described in the State privacy rights notice.
• Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
• Delete your content or close your account. You can delete content you created through your account. To close an account, or to have a student account and its records deleted, email support@kolinskifamily.org.

Other sites and services

The Service may contain links to websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.

Security

We employ technical, organizational and physical safeguards designed to protect the personal information we collect. Passwords are stored only as salted hashes, parent and teacher sign-ins from a new device require a one-time code sent to the account email, and data is transmitted over HTTPS. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information. If a breach affects your information, we will notify you as required by law.

International data transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Children

The Service is designed for students in grades 3 through 8, some of whom are under 13, and it is used under the direction of their teachers and parents or guardians. Children cannot register themselves: a teacher creates each student account, and a parent or guardian links to it with a pairing code. Parent and teacher accounts are for adults 18 or older. We comply with the Children's Online Privacy Protection Act (COPPA) as described here.

What we collect from children. For a student we collect only the information described above: name, grade level, username, password hash, class enrollment, learning activity, and sign-in activity. We do not require a child to provide more information than is reasonably necessary to participate. We do not collect a child's email address, phone number, home address, date of birth, or precise location. We do not use a child's information for advertising, do not sell or share it, do not allow children to post publicly or contact strangers through the Service, and use it only for the internal operations of the Service and the educational purposes described above.

Consent. When a teacher uses the Service with a class, the teacher or school acts for the parent in authorizing the collection of a student's information for educational purposes and is responsible for having any school or parent authorization that applicable law requires. A parent or guardian who links to a student with a pairing code is confirming that they are that student's parent or guardian.

Parent rights. A parent or guardian may review the personal information we hold about their child, ask us to correct or delete it, and refuse further collection or use of it, by contacting us at support@kolinskifamily.org. If we learn that we have collected personal information from a child without the consent required by law, we will comply with applicable legal requirements to delete the information.

Education records (FERPA)

When a teacher uses the Service for a class, student records are handled on behalf of the teacher and the school and are used only for educational purposes and to operate the Service for that class. Grades, projected grades, growth indicators, and similar reports in the Service are estimates calculated from work completed in the Service; they are not official district grades or transcripts.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means, and for material changes affecting children's information we will also notify parents and teachers by email. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service.

How to contact us

If you have questions about our practices or if you would like to exercise any privacy related right that may be available to you, please contact us:

• Email: support@kolinskifamily.org

State privacy rights notice

Except as otherwise provided, this section applies to residents of U.S. states to the extent they have privacy laws applicable to us that grant their residents the rights described below (collectively the "State Privacy Laws").

This section describes how we collect, use, and share Personal Information of residents of these states and the rights these users may have with respect to their Personal Information. Please note that not all rights listed below may be afforded to all users and that if you are not a resident of one of these states, you may not be able to exercise these rights. In addition, we may not be able to process your request if you do not provide us with sufficient detail to allow us to confirm your identity or understand and respond to it. To confirm your identity we may ask you to sign in to your account, or to confirm information we already hold about you or about the student whose records you are asking about.

For purposes of this section, the term "Personal Information" has the meaning given to "personal data," "personal information" or other similar terms and "Sensitive Personal Information" has the meaning given to "sensitive personal information," "sensitive data," or other similar terms in the State Privacy Laws, except that in neither case does such term include information exempted from the scope of the State Privacy Laws.

Your privacy rights

The State Privacy Laws may provide residents with some or all of the rights listed below. However, these rights are not absolute and some State Privacy Laws do not provide these rights to their residents. Therefore, we may decline your request in certain cases as permitted by law.

• Information. You can request information about how we have collected and used your Personal Information, including the categories of Personal Information we have collected, the categories of sources, the business or commercial purpose for collecting it, the categories of third parties with which we share it, and the categories of Personal Information we disclosed for a business purpose.
• Access. You can request a copy of the Personal Information that we have collected about you.
• Appeal. You can appeal our denial of any request validly submitted.
• Correction. You can ask us to correct inaccurate Personal Information that we have collected about you.
• Deletion. You can ask us to delete the Personal Information that we have collected from you.
• Opt-out of targeted advertising, sales, and sharing. We do not process Personal Information for targeted advertising, and we do not sell or share Personal Information within the meaning of the State Privacy Laws.
• Opt-out of profiling or automated decision-making. We do not use Personal Information to engage in profiling or automated decision-making that results in significant financial impacts, or significant impacts on housing, education enrollment or opportunities, employment, health care, or criminal justice. Projected grades and growth indicators are shown to teachers, parents, and students as informational estimates; they are not used to admit, place, or deny anyone an opportunity.
• Consumers under 16. We do not sell or share Personal Information of consumers, including consumers under 16 years of age.
• Sensitive Personal Information. We do not collect or process Sensitive Personal Information for the purpose of inferring characteristics about consumers. Account passwords are collected only as salted hashes, solely to authenticate you.
• Nondiscrimination. You are entitled to exercise the rights described above free from discrimination as prohibited by the State Privacy Laws.

Exercising your rights

You may submit requests to exercise any of the state privacy rights listed above by emailing support@kolinskifamily.org. Because we do not sell or share Personal Information or use it for targeted advertising, there is nothing to opt out of; if your browser sends a Global Privacy Control signal we will treat it as a valid opt-out request for the sale or sharing of Personal Information, as required by applicable law.

We may need to verify your identity in order to process your information, access, appeal, correction, or deletion requests and reserve the right to confirm your residency. Under some State Privacy Laws, you may enable an authorized agent to make a request on your behalf. However, we may need to verify your authorized agent's identity and authority to act on your behalf, and we may require a copy of a valid power of attorney or written and signed permission from you.

Information practices

The following describes our practices currently and during the past 12 months.

• Sources and purposes. We collect all categories of Personal Information from the sources and use them for the business or commercial purposes described above in this Privacy Policy.
• Retention. The criteria for deciding how long to retain Personal Information is generally based on whether such period is sufficient to fulfill the purposes for which we collected it as described in this notice, including complying with our legal obligations.
• Deidentification. We do not attempt to reidentify deidentified information derived from Personal Information, except for the purpose of testing whether our deidentification processes comply with applicable law.

Personal Information that we collect, use and disclose. We have summarized the Personal Information we collect, the purposes for which we collect it and the third parties to whom we may disclose it by reference to the categories of Personal Information specified in the CCPA (Cal. Civ. Code §1798.140). This chart describes our practices currently and during the 12 months preceding the effective date of this Privacy Policy. Information you voluntarily provide to us, such as in free-form comments, may contain other categories of Personal Information not described below. We do not "sell" or "share" Personal Information.

Additional information for California, Nevada, and Texas residents

• Shine the Light law. Under California's Shine the Light law (California Civil Code Section 1798.83), California residents may ask companies with whom they have formed a business relationship primarily for personal, family or household purposes to provide the names of third parties to which they have disclosed certain personal information for the third parties' own direct marketing purposes, and the categories of personal information disclosed. We do not disclose personal information to third parties for their direct marketing purposes. You may send questions to support@kolinskifamily.org with the statement "Shine the Light Request."
• Nevada residents. Nevada residents have the right to opt out of the sale of certain personal information for monetary consideration. We do not sell personal information. If you are a Nevada resident and would like to make a request, please email support@kolinskifamily.org.
• Texas residents. We do not sell sensitive personal data, as defined by the Texas Data Privacy and Security Act.

Contact us. If you have questions or concerns about our privacy policies or information practices, please contact us at support@kolinskifamily.org.